CSPI MultiComputer Division Customer Satisfaction Survey

43 Manning Road,
Billerica, MA 01821
(978) 663-7598

Dear Customer:

As General Manager & Vice President of CSPI Multicomputer Division, I want to thank you for giving us the opportunity to serve you. We are continually looking for ways to improve the quality of our products and services. To do that, we need to know what you think. We would really appreciate it if you would take just a few minutes to respond to the handful of questions below. As a valued customer, how you rate our work is the most important information we can get. Please help us do the job you deserve -- the best possible!

Sincerely,

William E. Bent, Jr.

Questionnaire

How satisfied are you with regard to the following items? Please indidcate your reponse by selecting the appropriate option from the satisfaction scale drop down menu.

1. Overall experience with the company:

2. Overall hardware product quality:

3. Overall software product quality:

4. On time delivery:

5. Completeness of your order:

Please tell us what product enhancements or improvements you would like to see:

Company Name:

Street Address:

City:

State: ZipCode:

Country:

Primary Contact:

Title:

Telephone Number: Fax:

E-mail address:

Reference Number (Purchase Order or RMA):

CSPI is committed to protect your privacy. The information collected via this survey will be kept confidential and used for the sole purpose of administering our
business activities and improving the quality of our products and services.